Privacy Policy

Last Updated: January 2025

1. Introduction

This Privacy Policy explains how GlowFit ("we", "us", or "our") collects, uses, and shares your personal information when you use our mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information:

When you sign in using Apple Sign In (iOS) or Google Sign In (Android), we collect your email address solely for sending transactional notifications such as new photo or video updates. We also receive a unique identifier from Apple or Google to associate your saved looks with your account.

Images and Face Data:

We collect photos you upload, including selfies and clothing images, to provide our virtual try-on service. When you upload selfies, our app may process face data to enable accurate virtual try-on functionality.

Usage Data:

We collect information about how you use the App, including features accessed and time spent.

Purchase Information:

If you make in-app purchases, we process transaction data through Apple's payment system.

3. How We Use Your Information

We use your information to:

  • Provide and improve the virtual try-on functionality
  • Generate and save your virtual try-on results
  • Process and manage your credit purchases
  • Monitor and analyze usage to improve the App
  • Send transactional notifications about new photos, videos, or other app-related updates to your email
  • Detect and prevent fraudulent activities

4. Data Storage and Processing

Your images and data are processed securely in the cloud to generate try-on results. We store your saved looks on our servers to provide access across your sessions. Your Apple or Google account ID is used to associate your looks with your account, allowing you to access your content across different devices when signed in with the same account.

5. Sharing Your Information

We may share your information with:

  • Service providers who help us deliver our services
  • Analytics partners to improve our App
  • Legal authorities when required by law

We do not sell your personal information to third parties.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Delete or request deletion of your data
  • Object to our processing of your data
  • Request transfer of your data

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Face Data Privacy

Face Data Collection and Use:

Our app processes face data from selfies you upload to provide accurate virtual try-on functionality. Face data includes facial geometry, landmarks, and features necessary for realistic clothing overlay and fit estimation.

Face Data Retention:

Face data is NOT retained by our app. Face data is processed in real-time during the virtual try-on session and is immediately deleted after processing. We do not store face data on our servers or retain it for any period of time.

Purpose for Processing Face Data:

We process face data solely to:

  • Enable accurate virtual try-on of clothing items
  • Determine proper fit and positioning of virtual garments
  • Provide realistic visualization of how clothing will appear on you

Third-Party Sharing of Face Data:

We do not share face data with any third parties. Our face data processing occurs entirely within our secure processing environment, and since face data is not retained, there is no stored face data to share.

Third-Party Processing Services:

While we may use third-party cloud computing services to process face data in real-time, these services:

  • Do not store or retain face data
  • Process face data only for the duration of the virtual try-on session
  • Are contractually obligated to delete face data immediately after processing
  • Are prohibited from using face data for any purpose other than providing our virtual try-on service

Face Data Security:

During the brief processing period, face data is encrypted in transit and processed in secure, isolated environments. All processing occurs server-side with enterprise-grade security measures to prevent unauthorized access.

9. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@glowfit.app.